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You might be wondering who Dayspring Pens is and what we do. Or! You could know a little bit about us and just want to know more.
This article is going to answer (or die trying!) all your questions about Dayspring Pens.
From how they started to what they sell to the frequently asked questions they get, I am going to tackle it all.
Where to begin... at the beginning, of course!
Started in 1994 by Ray Hughes (ask Daniel), Dayspring Pens began not as an online engraving company, but as a little craft pen tooling business out of Ray's basement. A pastor looking to earn a little extra income on the side, he took his hobby of hand tooling wood pens for friends and family to craft shows.
There he discovered a whole bunch of artisans making beautiful pens, so he started working with these artists to sell their products online.
One day, he received a call from a business looking to purchase some name brand luxury engraved pens a gifts for their employees. With this call, a seed was planted and fast forward 20 years to a business that now works to engrave and personalized luxury pens based totally online.
In 2018, Ray decided to retire passing the business to the current president, Daniel Whitehouse, and moving the business from Ray's basement in North Carolina to its own space in Virginia Beach, Virginia.
What started as one man's labor of love quickly blossomed.
Today, Dayspring Pens has turned into a thriving business serving both individuals and corporations by crafting personalized engraved pens. We serve tens of thousands of amazing customers every year.
Check out my other article on the subject here.
Dayspring Pens mainly engrave pens made of two materials: metal and wood.
For a complete overview of our engraving process, check out my other article on the subject here.
Our selection of metal pens is the largest and spans a wide range of budget-friendly and luxury prices.
Unlike our competitors, we offer a lighting-fast turnaround (4-5 business days, or 1 business day with Rush Production) on deep cut color fill engraving. Our competitors take weeks to do the same.
We also have a selection of wood pens that offer an affordable, rustic, and classy option for your gift pen needs.
Our wood pens come with the option of gold fill engraving that is sure to stand out.
Here are the brands we represent and a little bit of info about them.
A.T. Cross is 'Merica's pen company, born and raised in the USA.
They are well known for their Classic Century pen.
Cross is the pen company of Presidents: Regan, Clinton, Bush, Obama and now Biden have all used Cross pens as their official signing pens. (Trump briefly used Cross before switching to his infamous Sharpie.)
Parker Pens started in America, but famously moved to the UK and is now...drumroll please...back in the US! The Parker Jotter ballpoint was one of the go-to ballpoint pens for over 50 years.
Fun facts: The Parker 51 fountain pen is the most widely used model of fountain pen in history!
And! JFK's favorite pen was the Parker Jotter.
Headquartered and manufactured in France, Waterman's luxury pens are synonymous with quality and reliability.
They are responsible for innovating the feeder of the fountain pen (the thing that draws the ink from the reservoir to the nib).
Where some of the historic pen company's have suffered from a decline in quality, Waterman has alway maintained its level of excellence. They are just really solid pens.
I started using a Waterman Exception, and I am kind of mad about how much I love this pen.
In 2019, Dayspring Pens went back to its roots and started manufacturing some pens of its own.
Currently our value line options, these pens are affordable work horses that you won't mind displaying on your desk.
Howard Miller clocks are the classiest of desk additions.
Son of Herman Miller, the famous furniture designer, Howard Miller began crafting quality time pieces in 1926.
The business is still family-run to this day.
Z-Bolt is a Portland-based laser manufacturer crafting military-grade laser indicator products.
At Dayspring Pens, we offer their civilian-model laser pointers with custom engraving.
These personalized items make the perfect gift for graduations and job promotions, and they're useful tools for professors and other professionals who tend to give presentations of various kinds.
Our top 7 best sellers are:
Let's take a closer look at why our customers (and our staff) love these pens:
The Cross Calais is our #1 best seller.
Our very own Monroe comes in at #2 on our list of best sellers.
The Cross Bailey pen comes in at #3 on our list because...
At #4, we have the Cross Classic Century.
Our customers LOVE this pen because...
Our very own Lumen pen is #5 in the list of best-selling personalized pen products.
It's really simple why:
All this is what makes the Lumen a go-to pen.
Not only is the Parker Jotter a favorite of our customers, it's a favorite with the Dayspring Pens staff.
There's so many reasons to love the Jotter. Here's just a few:
The definition of classy pens: the Hemisphere comes in as the #7 best seller at Dayspring Pens.
This is another one of those pens of which both our customers and our staff can't get enough!
Different pen materials means different textures of engraving marks. It varies pen-by-pen, but these are some general guidelines.
Most chrome and silver pens will come out tone-on-tone. The engraving itself will look grey or brassy over chrome or silver.
On most black lacquer pens, the engraving will come out gold.
Certain colored lacquers, like blue or red, have options for deep-cut color-filled engraving, so you can choose what color the engraving will be to compliment the lacquer.
Wood pen engravings come out standard in black, but you can also get them gold-filled.
If you are familiar with purchasing online, a lot of this will seem just a wee bit familiar.
But all ordering processes can have its little quirks from different companies, so just in case I am going to walk you through it in 10 steps.
Say you've determined that you want to purchase a Calais Blue Ballpoint...
1.) Select the type of engraving you want from the drop down menu. Standard Laser Engraving is the default and is free with every order. The other options are Logo or Signature Engraving for this pen.
2.) Choose the number of lines of engraving for your planned text. The first line of 30 characters is free. A second line is an additional $2.99.
3.) Type in your desired engraving. This should definitely be done with care and double check that everything is spelled correctly, punctuation and capitalization are just the way you like them, any abbreviations are correct, and that autocorrect didn’t turn the name Arthur into Art there.
4.) Next you will select the writing hand. Are they right or left handed? If the pen can be engraved left handed, the option will be available to you.
5.) Select your font from Script, Block, and Times (Script is the default).
6.) There is an option to upload a file. Ignore this option unless: 1.) You have selected Logo or Signature Engraving, 2.) you are purchasing multiple of the same style of pens with different names engraved (Say you are ordering 15 pens engraved individually for your coworkers; you can just upload the list of their names and adjust your quantity instead of submitting a pen for each person), or 3.) you need the production of your order completed and shipped out within one-business day, select the Rush button (incurs an added $2.99 fee).
7.) Next, check out the sections for a gift note (printed on a Dayspring Pens gift letter) or any additional instructions.
8.) There is also an option to send extra ink refills with your order. You will be able to select between a name brand refill or a generic refill in blue or black if those refills are available for your order.
9.) There is a little box for quantity. Dayspring Pens does have a quantity discount when you are ordering more than one pen of the same style.
Please note: The quantity discount applies to individual styles of pen. That is, if you order 10 Calais blue ballpoints, you would get the discount for that pen style, but if you order ten pens of ten varying styles, the discount would not apply.
Quantity discounts are proprietary to each brand and pen style so make sure to see what check the discount for the pen you want.
10.) Finally, add your purchase the the cart and confirm your purchase. Checking out will be all be the normal stuff, shipping address, billing information, order confirmation, etc.
Huzzah! You have now ordered a custom engraved pen! Or clock! Or Laser Pointer! Or Desk Set!
There's 2 key engraving policies we have of which you should be aware before confirming your order:
1.) Dayspring Pens has a very firm “we engrave EXACTLY what is submitted” policy.
To understand why here’s a little personal story of mine:
A customer submitted an order that said "Love Big Daddu". Seeing as Daddy is a common nickname and the y and the u are next to each other on the keyboard, I thought, “Surely this is meant to be 'Big Daddy.'” I went ahead and changed the engraving.
5 days later I discovered just how wrong I was.
When the customer contacted me to inform me that it was in fact "Big Daddu," and that it was deeply inappropriate of me to think it should have been "Big Daddy".
I was definitely at fault on this one, but it taught me the uncomfortable lesson: engrave whatever a customer inputs. Only the customer knows the REAL difference between the y and the u.
2.) Dayspring Pens will not engrave any profanity or derogatory terms even if they are abbreviated.
(We all know what "AF" stands for. Especially when the engraving says something like "Cool AF". The likelihood of that being someone’s name or abbreviated professional title are oooooooohhh soooooooooo limited.)
I think the reasons we don't do profanity make pretty simple sense: we don't want anyone to be cruel to anyone else using our products.
But it's also due simply to contractual obligations with our brands. Cross, Parker, and Waterman have very strict rules on what can be engraved on their products.
Good rule of thumb: Would you give your mother a gift with that engraved on it?
When you order from Dayspring Pens, you'll get your newly personalized pen along with a pen box.
Each brand of pens comes standard with its own branded box, so if you order a Waterman, you'll get a Waterman box; if you buy a Parker, you'll get a Parker box, and so on.
Aside from these, you'll get your order receipt. Keep this in case there's any problem with your order, and if there is, please contact us ASAP so that we can address it and hopefully get everything squared away for you in record time.
You can get your company's logo on a set of pens for promotional purposes or for in-house gifts for employees.
To get a logo engraving, simply do the following two steps:
I love signature engravings. I think they are by far the coolest thing Dayspring Pens offers. They are so personal, so unique, and they just look so snazzy on the pen.
Signature engravings allow you to upload an image of a signature (or a little, tiny handwritten note) which will then be engraved on the pen.
There is a one-time $25 fee per signature.
Tips for your signature:
If you are interested in a neat signature idea, but not necessarily your own, Dayspring Pens has some really cool options!
If a signature of a person from history has entered the public domain, like John Hancock, we are able to engrave it on the pen for you!
If there is a certain person’s signature you want, check if it's in the public domain by emailing email@example.com . If we already have the signature on file, you won’t have to pay the same fee as an original rendering.
Here's great gift option for a fan of Charles Dickens: A beautiful copy of A Christmas Carol with a pen engraved with Dickens' super cool signature! (Engrave a scratched pen with his signature for photo).
It's listed on our website:
We want you to be happy with your product!
Within 30 days of your order, we offer a 100% refund if a product was faulty or damaged in shipping and replacement is out of the question. While extremely rare, if we make a mistake we will also refund or replace the item.
Since our orders are custom engraved specifically as you request, we do not accept preferential returns. Once the item is personalized for you, it cannot be reused or restocked. For our part, we will engrave the text exactly as entered, including capitalization and punctuation.
Dayspring Pens offers free standard shipping on all orders in the United States. If you are looking to get expedited shipping, that will be an additional charge with options available at checkout.
They currently offer:
for their expedited options.
Standard packages will ship USPS or FedEx depending on weight.
International shipping does not fall under Dayspring's free shipping policy, so if you are shipping outside of the US just be aware you will have to pay for shipping.
Also, shipping timeframes are going to be much broader internationally. Expect 5-14 business days instead of 2-5.
Dayspring will send samples for orders over 50. If you have questions on that front, it's best to contact us at firstname.lastname@example.org.
Proofs are available for any logo order or orders of $250+.
We will make up to three complimentary proofs and wait for your approval on the final one before the start of production. After the three free proofs, proofs are $15.
If you are looking for a proof on an individual order, you might run into a road block here.
Fortunately, Dayspring Pens' website and Amazon listings show an example of the engraving as you type it in. This should give you a great idea of what your pen will look like when it comes to you.
As a rule: no.
That being said, there are always special exceptions so contact Dayspring for any questions on that front.
Dayspring Pens has been know to engrave pens by our name brands that customer's send in. For example, if you have a vintage 10kt gold Classic Century, we would engrave it for a good cause and for a small fee.
All in all, that's the world of Dayspring Pens!
Now it's your turn!
Leave a comment below and tell us about your Dayspring Pens shopping experience!