Thanks Shauna for the kind review of Dayspring Pens:

I have to admit that this was the most pleasant online transaction that I have ever encountered! There were special circumstances (time restraint) to my situation and needed the pen I ordered to be delivered the next day. I called Dayspring Pens and spoke to the nicest, most professional and helpful person I have ever had the pleasure of speaking with. I wish I could remember his name! Anyway - wouldn't you know that my pen showed up the next day - stunning and beautifully engraved. I was blown away, seriously. Will I buy from them again? Absolutely no doubt. Thank you so much for treating me so well and making my hectic situation as calm as can be. :)