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FAQ, Terms of sale for Giftpens.com
 
The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "Giftpens.com" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions. Giftpens.com. of SC. Giftpens.com is the retail division of Dayspring Pen Shop, Irmo SC

IMPORTANT: Because most of our products are custom engraved, please note the following:  Once an order is placed it is reviewed and sent to to production. Engraving directions can not be changed once the order is placed.  Order quantities can not be reduced once the order is placed.  Orders into production for engraving can not be canceled for refund. We are not responsible for customers typographical errors, or misspellings.  We will engrave text as it is entered, including capitalization and lower case.

Frequently Asked Questions and Terms of Sale

  Is there sales tax on my order?
  What forms of payment do you accept?
  What if a product is out of stock?
  What is your privacy policy?
  What is your return and refund policy?
  What is your shipping policy and related information?
  Will all my products ship together at the same time?
 Can I change my engraving directions or quantity after I order?
 Copyright and Trademark Notice
 Order Acceptance Policy
 Other Conditions
 Typographical Errors


  Is there sales tax on my order?  4/6/2006
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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  What forms of payment do you accept?  4/6/2006
We accept the following credit cards: Visa, MasterCard, and Discover. Please be sure to provide your exact billing address and telephone number.. more...
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  What if a product is out of stock?  4/6/2006
We will contact for a substitute suggest or ship your product as it becomes available... more
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  What is your privacy policy?  4/6/2006
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password.
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  What is your return and refund policy?  4/6/2006
Please click link to right to read all the terms for refunds, returns. NOTE: custom engraved pens that are not defective are NOT returnable for refund nor exchange....
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  What is your shipping policy and related information?  4/6/2006
Shipping Times and policies- Shipping times are determined the engraving production time and are counted in business days. READ ON...
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  Will all my products ship together at the same time?  4/6/2006
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. mor
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 Can I change my engraving directions or quantity after I order?  4/20/2006
No, once an order is placed we will review it and send it to production. Engraving directions can not be changed once the order is placed. READ ON.....
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 Copyright and Trademark Notice  4/6/2006
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2008,
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 Order Acceptance Policy  4/6/2006
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to ...
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 Other Conditions  4/6/2006
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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 Typographical Errors  4/6/2006
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect pr
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