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Home >  Return Policy > Terms of Sale
< Order Acceptance Policy  |  Typographical Errors >
Other Conditions
 4/6/2006  by 
  • Quantities may not be reduced once order is processed.
  • Engraving instructions cannot be changed once order is processed.
  • Engraved pens and engraved boxes are NOT returnable, unless found defective on arrival or covered under the warranty of 90 days. In such a case the customer must return items to us at their own expense for repair or replacement.
  • Logos: Dayspring is not responsible for incomplete or corrupted logo files sent to us to engrave or imprint, customers should send a bitmap with any vector files to verify accuracy. 
  • Logos: Proofs are available upon request only, and are not available at all for rush orders.  By ordering a rush, customer waives the right for a proof.
  • Dayspring is not responsible for any misspelled words that are entered into our the online order form or sent to us by email.   We will print what is sent to us, so be sure all words are correct when sent.  Any redo order for this reason as charged as normal price.
  • For orders over $2000.00, 50% non-refundable is required, deposit is non refundable.
  • Merchant reverses the right to verify orders by phone before processing.
  • Target shipping dates are NOT guaranteed, but are met in good faith
  • We reserve to right to reject any order under $50.
  • Privacy Policy: We will not sell or rent your name or email address to anyone else.  Your other information also is only for the use Dayspring Pen Shop
  • Customers may be added to our private email list, unless they  request otherwise. Emails are sent to announce sales and specials.  Customers can remove themselves at any time at www.giftpens.com
  • The party ordering a specific logo, design or text agrees not to hold Dayspring Pen Shop responsible for trademark or copyright infringements.  You are responsible for the trademark issues of anything to send us to print or engrave.
 We reserve the right to make changes to this site and these Conditions at any time.
< Order Acceptance Policy  |  Typographical Errors >

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